Women-Empowering Outsourcing
Low-cost labor that feels good
OpsTales is an Ethical Business Process Outsourcing Agency. We focus on freeing up your internal resources so you can scale. All while helping to provide life-changing opportunity for Filippino women.
Women-Empowering Outsourcing
Low-cost labor that feels good
OpsTales is an Ethical Business Process Outsourcing Agency. We focus on freeing up your internal resources so you can scale. All while helping to provide life-changing opportunity for women in the Philippines.
Work with us
OpsTales provides working space with in-office management focusing on quality and culture for a flat hourly rate. We can outsource just about any process, with historical success in the following areas:
- Data Analysis & Report Building
- Tiered Customer Support
- Back-Office Admin Tasks
- Chargeback Resolution
- Data Entry & Spreadsheet Management
Optimize your business operations
According to this Harvard study, 41% of your top talents’ time is spent on ‘non-value-added’ tasks. In other words, your team is likely spending hours per week on work that could be done by an outsourced team. At OpsTales, we help you to isolate tasks your team should delegate. We make sure your core-team is focused on their strengths by transitioning time-consuming, repetitive tasks to our team.
Create new workflows & custom analytics
Since we’re owning part of your process, we take visibility seriously. When building new workflows to transition to our team, we focus on quality, efficiency, and metrics. Everything we work on is monitored and logged. We turn this into custom reporting for you at your desired cadence. Our reporting surfaces business insights and KPIs, keeping you in the know with the power to make business decisions.
Reduce your overhead by up to 80%
With creating a specialized workforce overseas, we ensure top-level quality for a fraction of the local labor costs. We worry about hiring, training and managing top talents for you in the Philippines: Outsourcing made easy. All this boils down to paying lower costs for repetitive tasks so that your core team can contribute maximum value.
Saving $100k per year with OpsTales
Howard, CEO of MYOBZ
Howard, CEO of MYOBZ
Cheryl, Operations Manager of Porter’s
Cheryl, Operations Manager of Porter’s
Featured Articles
Today’s outsourcing is f’d up
We take advantage of outsourced workers but so rarely step back and analyze how we treat these agents and what long-term effect it has. Learn why I came to the conclusion that outsourcing today is f’d and what we need to do to improve it. Hint? Invest in your team and be a good leader. It’s a win/win.
read moreOutsourcing | Quality Assurance
Quality is often the biggest fear for people considering outsourcing. But it shouldn’t be. With the right approach, you can capitalize on lower cost labor with consistent, exceptional quality. To successfully develop outsourced teams, you need to be thoughtful, proactive, and data-driven.
read moreOutsourcing | Redesigning Inventory Management to save $100k/year
Back-office tasks like updating inventory levels add up to a lot of overhead costs. Learn how we helped reduce the time spent on inventory management by 20% so that district managers spend more time where it matters most.
read moreMeet Courtney Fahrer
I’m Courtney, a passionate Optimizer who loves to help scale startups while making sure work feels good for the soul. I’m making outsourcing more accessible because triaged business operations can make or break a startup. I believe all companies must look to outsource pieces in order to truly compete. Equally important, today’s outsourcing is full of unethical decisions, so I’m building a culture-first outsourcing option 100% focused on women-empowerment through peronsal and professional growth. Let’s change the world together.