Ethical
Women-Empowering
Outsourcing
Low-cost labor that feels good
OpsTales is an Ethical Business Process Outsourcing Agency. We transition your redundant work to our team. Saving you time and money. All while providing growth opportunity to Filipinos and giving back to the local community.
Work with us
OpsTales provides working space with in-office management focusing on quality and culture for a flat hourly rate. We can outsource just about any process, with historical success in the following areas:
- Project Management
- Data Analysis & Report Building
- Tiered Customer Support
- Back-Office Admin Tasks
- Chargeback Resolution
- Data Entry & Spreadsheet Management
Optimize your business operations
According to this Harvard study, 41% of your top talents’ time is spent on ‘non-value-added’ tasks. In other words, your team is likely spending hours per week on work that could be done by an outsourced team. At OpsTales, we help you to isolate tasks your team should delegate. We make sure your core-team is focused on their strengths by transitioning time-consuming, repetitive tasks to our team.
Create new workflows & custom analytics
Since we’re owning part of your process, we take visibility seriously. When building new workflows to transition to our team, we focus on quality, efficiency, and metrics. Everything we work on is monitored and logged. We turn this into custom reporting for you at your desired cadence. Our reporting surfaces business insights and KPIs, keeping you in the know with the power to make business decisions.
Reduce your overhead by up to 80%
With creating a specialized workforce overseas, we ensure top-level quality for a fraction of the local labor costs. We worry about hiring, training and managing top talents for you in the Philippines: Outsourcing made easy. All this boils down to paying lower costs for repetitive tasks so that your core team can contribute maximum value.
Saving $100k per year with OpsTales
Featured Articles
BOODLE FIGHT
No, it’s not a poodle fight. SMH. Definition: A meal bundle served on top of layered banana leaves with everything on it - rice, assorted “Ulam” (or dishes), desserts and fruit - shared by a family or close circle. No spoons and or forks are used. Everybody eats with...
“Pinoy Christmas”
Pinoy is slang for Filipino, and today we’re sharing the magnitude of importance that the Pinoy Christmas hold for all families here. Aside from celebrating the birth of Jesus Christ, Filipinos have a lot more to celebrate during the yuletide season. ‘Tis the season...
Today’s outsourcing is f’d up
We take advantage of outsourced workers but so rarely step back and analyze how we treat these agents and what long-term effect it has. Learn why I came to the conclusion that outsourcing today is f’d and what we need to do to improve it. Hint? Invest in your team and be a good leader. It’s a win/win.
Meet Courtney Fahrer
I’m Courtney, a passionate Optimizer who loves to help scale startups while making sure work feels good for the soul. I’m making outsourcing more accessible because triaged business operations can make or break a startup. I believe all companies must look to outsource pieces in order to truly compete. Equally important, today’s outsourcing is full of unethical decisions, so I’m building a culture-first outsourcing option 100% focused on women-empowerment through peronsal and professional growth. Let’s change the world together.