by Courtney Bode | Jan 29, 2018 | Chargeback & Fraud Prevention
Building an internal system sounds daunting, I know. The specific details of building an internal system heavily depend on your company and the expertise you have at hand. In addition, the specific type of fraud should direct the approach. For this series, we focus on...
by Courtney Bode | Dec 1, 2017 | Chargeback & Fraud Prevention
Hello December! If you’re reading this, you might be very short on time and very stressed out. Black Friday & Cyber Monday just passed, holidays orders are up (yay!) but so is your manual review queue. To welcome in the December month, here’s a quick...
by Courtney Bode | Oct 4, 2017 | Chargeback & Fraud Prevention
In my last article Reducing Friendly and Malicious Fraud, I listed a handful of companies that focus on various aspects of fraud prevention and chargeback resolution. While there are tons of options out there, you need to first answer whether it makes sense to...
by Courtney Bode | Sep 20, 2017 | Chargeback & Fraud Prevention
Once you’ve isolated what is driving your chargebacks, you can start figuring out how to reduce them. In this article, you’ll learn the high-level approaches to reducing malicious fraud and handling friendly fraud. While friendly fraud isn’t directly...
by Courtney Bode | Sep 7, 2017 | Chargeback & Fraud Prevention
Product issues, such as bugs, reinforce that the risk department is truly intertwined with all other aspects of a business. Risk mitigation is often a marginalized department. However, to build a strong strategy, your risk team needs to be connected and communicating...
by Courtney Bode | Sep 1, 2017 | Chargeback & Fraud Prevention
Now that you have categorized your chargeback codes into high-level chargeback reasons, the next important thing to do is understand the key driving factors behind each chargeback. Once you know the causes, you can start reducing your chargebacks. In this article, we...
